Orima Research homepage
We listen, observe, measure & solve
Australia’s leading provider of end-to-end research and data analytics services to the public and not-for-profit sector.
Featured project
PaRIS Health Survey
ORIMA is supporting the Australian Commission on Safety and Quality in Health Care with the Patient-Reported Indicator Surveys (PaRIS). The PaRIS survey aims to use patients’ experiences to improve health care systems in Australia and around the world. The international PaRIS “flagship” report and Australian “country note” was released by the OECD on 20 February 2025. More detailed Australian reporting of PaRIS results will be released in the coming month.
What we do
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Communications and Marketing Research
- Communications strategy development
- Formative research to inform campaign development
- Audience segmentation
- Persona development
- Strategic territory, concept and refinement testing
- Tracking and evaluation
- Information product testing
- Communication audits
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Client and Stakeholder Research
- Client experience surveys
- Stakeholder surveys and executive interviews
- Voice-of-customer programs
- Journey mapping
- Co-creation workshops
- Consultation & submission analysis
- Performance measurement for annual reporting & ongoing monitoring
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Employee Research
- Employee surveys
- Employee Engagement Model
- Benchmarking
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Community Sentiment Research
- Awareness and attitude surveys
- Perceptions tracking
- Audience segmentation research
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Policy Development and Program Management Research
- Exploring potential community reactions
- Testing policy / program options
- Co-designing service delivery/ regulatory approaches
- Impact studies
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Program Evaluations and Reviews
- Development of performance measurement frameworks and indicators
- Development of theory-of-change and program logic models
- Multi-method evaluations
- Compliance reviews
- Performance audits/reviews
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Data Analytics
- Actuarial analysis
- Administrative data analytics (Big Data)
- Compliance monitoring, reporting and tools
- Sense-making of data
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Data Portals and Ballots
- Online surveys and forms
- Secure ballot platforms
- Online data collection and survey portals for organisations, schools & service providers
- Feedback and complaints management systems
- Dashboard reporting
- Apps
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PGPA Compliance Services
Services to assist Commonwealth agencies achieve better practice compliance with their obligations under the Public Governance, Performance and Accountability (PGPA) Act (2013), PGPA Rule (Commonwealth Performance Framework) and Regulator Performance Guide including:
- Gap analyses of Commonwealth agencies’ performance measurement frameworks and measures
- Development of better practice performance measurement frameworks, performance measures and data collection methodologies
- Stakeholder research services
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Aboriginal & Torres Strait Islander Research
- Culturally appropriate quantitative and qualitative research with Aboriginal & Torres Strait Islander Peoples in metropolitan, regional and remote Australia
- Access to Australia-wide network of First Nations Community Interviewers, equipped to conduct face-to-face interviews in their local communities
- Regular cost-effective Aboriginal & Torres Strait Islander Omnibus Survey – take advantage of an existing sample and only pay for the questions you want to ask
- Research approach, design, conduct, analysis and reporting informed by Aboriginal & Torres Strait Islander advisors
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Disability Services Research
- Person-centric inclusive surveys and innovative research methodologies
- Easy read and Easy English surveys tailored to those with cognitive impairment and more complex communication needs
- Person-centred customer experience framework and benchmarking for human services
- Employee engagement model with benchmarking
- Inclusive engagement advisory and training services
- Customised impact and outcome measurement frameworks
- Rapid implementation of business intelligence tools for disability and multi-service providers
- Critical incident, complaints and risk handling for disability and human services organisations
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Education Research
- Online surveys tailored to students, families/ parents, staff and schools
- Large (census) and small-scale survey methodologies
- Bespoke online administration portals optimised for use in school settings
- Accessible surveys to facilitate student participation (e.g. reduced number of questions, simplified language/ scales or visual aids)
- Translated online surveys in languages other than English
- Dashboard reporting at school and organisation level
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Consulting and Advisory Services
- Training, coaching and capability building in research design, statistics, analysis
- Organisational development and performance
- Research program strategy and design
- Communications strategy design
- Social marketing strategy design
- KPI development
- Consultation/ round-table design and planning
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User-Centred Design
- Audience segmentation
- Persona development
- Journey mapping
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Public Health Research
- Developmental and evaluation social marketing and communications research to support health promotion initiatives.
- Population health surveys, including serial cross-sectional surveys and longitudinal surveys.
- Brand health research (brand development, tracking and strategy) for not-for-profits and government health organisations.
- Research to inform public health policies, interventions and program development.
- Community sentiment research related to public health topic areas.
- Research across the following public health policy areas: cancer prevention, chronic disease prevention and management, infectious disease control, alcohol and other drug harm reduction, tobacco and vaping control, gambling harm prevention, mental health and wellbeing promotion, diet and physical activity promotion, and occupational health and safety.
Our people
Our principals
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Szymon Duniec, BEc (First Class Hons), QPR, FTRS, MIPPA
Managing Director | Melbourne
Szymon is one of Australia’s leading public sector research consultants, with over 25 years of relevant experience. He is a Fellow of The Research Society (formerly the Australian Market and Social Research Society) and has held a range of leadership positions in the social research industry, including National President and Vice President of The Research Society, member of the Research Industry Council of Australia and member of the Privacy Compliance Committee of the Australian Data and Insights Association.
Szymon’s recent areas of professional focus have included public sector organisational performance measurement, stakeholder and client research, workforce research and community research.
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Liz Duniec, BSc (Psych), Grad Dip (Org Psych), Master of Applied Positive Psychology, QPR, FTRS, MIPPA, MAASM, MAMI
Founding Director | Melbourne
Liz established ORIMA Research in 1996 with the aim of being a provider of innovative and high quality research consultancy services to the public sector. ORIMA Research is now Australia’s largest provider of research, evaluation and data analytics services to the public sector. Liz has over 25 years of experience in market and social research.
Prior to starting ORIMA Research, she was a Principal of Interaction Consulting Group for three years and a management consultant with PriceWaterhouseCoopers (formerly Coopers and Lybrand’s Human Resources and Strategic Management Group) in Canberra for over four years. Liz has an academic background in psychology, including a Masters in Applied Positive Psychology from the University of Melbourne. She currently specialises in attitude and behaviour change through social marketing, communications research and strategic government research to support policy and program development and evaluations.
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Rodney Latimer, BA (Hons) (PolSci, Eco, Asian Studies), QPR, MTRS
Director | Canberra
Rodney has a background in economics and political science. He has over 20 years of experience in market and social research in both the public and private sectors.
He is highly experienced in the project management of sensitive government-to-business and business-to-business research. He specialises in policy development and program management research, client/stakeholder research, employee research, corporate strategy development and service delivery.
Who we work with
ORIMA is a genuine public sector research specialist – over 90% of our business is conducted for public sector clients. Our intention is to improve the wellbeing of people by contributing to high quality, evidence-based public policy, public administration, service delivery and management decisions through our research, data analytics and advisory services.
- 100% of our clients were satisfied with our overall performance.
- 100% of our clients said they’d work with us again.
- 100% of our clients would recommend us to others.
Testimonials
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The team went above and beyond many times and always delivered high quality work on time.
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I have found ORIMA to be responsive, be able to pivot and work within tight timeframes and thoroughly understand our needs for research. ORIMA engages well with our senior executive staff and where relevant, Ministers, and recommendations are very clear.
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The project was delivered on time and in accordance with the milestones. The quality of the products received was high, and the project team was very responsive and easy to deal with. This was a novel project and we were relying on ORIMA to provide us with advice and skills to successfully deliver the project. The outcomes of the project will have great benefit to the Department.
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They are incredibly professional. We have loved working with the ORIMA team and will definitely be referring ORIMA and working with them on future projects at PA.
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I would recommend ORIMA because of their competitive fees, their knowledgeable staff, and their excellent client relations, including their collaborative approach to working with you to design and deliver solutions.
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The ORIMA team demonstrated a comprehensive understanding of our project and requirements and were able to take our abstract and often unclear ideas and turn them into a professional and appropriate product. Working with ORIMA was an extremely positive experience for me and my team and I will encourage others to use their services.
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Staff were responsive, flexible, professional and aware of the issues relevant to our research project. I could not recommend them highly enough, their impact on the success of this project was enormous. Their efforts have ensured that we will receive support to carry out these evaluations into the future, and have made us all look good! Thank you!
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Out of all the contractors I have dealt with on projects, ORIMA have positively exceeded all my previous experiences. ORIMA have set an exceptionally high benchmark for other researchers/contractors in the field.
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They were fantastic to deal with on this project. Not only were they accommodating to our very short and changing timelines, but they went above and beyond to provide additional details and confirm queries in a timely manner. They also demonstrate a comprehensive knowledge of surveying within the public sector along with knowledge from other projects.
Our projects
Most of our reports are confidential and are not publicly released.
Here are some examples of our publicly available reports:
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National Anti-Corruption Commission Commonwealth Integrity Survey
ORIMA helped design and conducted the inaugural Commonwealth Integrity Survey for the NACC in 2024, which was run between 19 August and 20 September. The survey was designed to help understand the nature and extent of risk, and perceptions of integrity and corruption in the Australian public sector. A total of 278,406 employees were invited to participate in the survey from 191 Commonwealth entities. 58,309 survey responses were collected, representing a response rate of 21% overall across 171 entities (a 90% entity participation rate). A range of reports were provided to the NACC, including a Master Highlights Report, which has been published online. The 152 entities with at least 10 respondents participating were also provided Highlights and Heatmap Reports to illustrate how their results compared to relevant benchmarks.
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Freedom of Information Practitioners’ Survey
ORIMA was commissioned by the Office of the Australian Information Commissioner (OAIC) to conduct a Freedom of Information (FOI) practitioners’ survey of FOI practitioners working in Australian Government agencies. The OAIC’s FOI functions are defined in section 8 of the Australian Information Commissioner Act 2010 (AIC Act) and include: promoting awareness and understanding of the FOI Act; providing information, advice, assistance and training relevant to the FOI Act; monitoring and reporting on agencies’ compliance with the FOI Act, and issuing guidelines under s93A of the FOI Act. The research will strengthen the OAIC’s understanding of agencies’ needs in relation to their FOI practices, and inform its exercise of the FOI functions, including to provide agencies with targeted guidance.
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NHMRC Evaluation of Large-Scale Priority-Driven Grant Opportunities
ORIMA Research recently had the opportunity to collaborate with the National Health and Medical Research Council (NHMRC) on an important project focused on the evaluation of large-scale, priority-driven grant opportunities. This project involved evaluating the NHMRC’s effectiveness in establishing national research collaborations through grant opportunities in identified health priority areas (Genomics Research, Tropical Disease, Infectious Disease, Dementia, Environmental Change, Mental Health and Aboriginal and Torres Strait Islander Health Research). The evaluation provides an evidence base for the NHMRC to identify best practice approaches and recommendations to improve the grant opportunity process to address existing barriers and better support collaborations and outcomes. Read more to see our published report
Work with us
ORIMA Research is a growing, high performance research and consulting company and we are always looking to recruit high quality staff. We look for people who share our corporate values, particularly our commitment to being of service, to excellence and to innovation.
