What we do

  • Communications and Marketing Research

    • Communication strategy research
    • Campaign development and refinement
    • Campaign tracking and evaluation
    • Information product testing
    • Communication audits
    • Audience segmentation research

  • Client and Stakeholder Research

    • Client surveys
    • Voice of the customer programs
    • Stakeholder perception/relationship management
    • ORIMACEM – ORIMA Client Experience Model
    • Benchmarking
    • ORIMAstep co-creation workshops

  • Employee Research

    • Employee surveys
    • OREEM – ORIMA Employee Engagement Model
    • Benchmarking

  • Community Research

    • Community awareness and attitude surveys
    • Community perception tracking
    • Audience segmentation research

  • Policy Development and Program Management Research

    • Exploring potential community reactions
    • Testing policy / program options
    • Co-designing service delivery approaches
    • Impact studies

  • Program Evaluations and Reviews

    • Development of performance measurement frameworks and indicators
    • Multi-method evaluations
    • Compliance reviews
    • Performance audits/reviews

  • Data Analytics

    • Actuarial analysis
    • Administrative data analytics (Big Data)
    • Compliance monitoring, reporting and tools
    • Sense-making of data

  • Data Portals and Ballots

    • Online surveys and forms
    • Secure ballot platforms
    • Online data collection portals
    • Feedback and complaints management systems
    • Dashboard reporting
    • Apps

  • Aboriginal and Torres Strait Islander Omnibus

    • Regular surveys of Australian Aboriginal and/or Torres Strait Islander adults
    • Proportional to population coverage of metropolitan, regional and remote communities
    • Cost effective survey – only pay for questions asked, not for the whole survey

  • Aboriginal and Torres Strait Islander Field Force

    • Australia’s only nation-wide Indigenous interviewer field force
    • 30 interviewers embedded in urban, regional and remote locations across Australia
    • Face-to-face surveys and interviewing using tablets
    • Qualitative recruiting
    • Telephone surveys

In the What we do section