This sheet provides general information for patients about the Patient-Reported Indicator Surveys (PaRIS) survey and how to participate.
A list of Frequently Asked Questions is also available at orima.com.au/paris_survey-faqs
If you have questions that are not answered below, please contact ORIMA Research by calling: 1800 806 950 or email: [email protected]
What is the purpose of this survey?
The PaRIS survey aims to use patients’ experiences to improve healthcare systems in Australia and around the world.
General practices and patients from around 20 countries will be invited to participate.
This will provide an opportunity to compare and learn about different healthcare systems.
The survey will also help local healthcare providers improve their care in line with the feedback that you and other patients provide.
By sharing your experiences, you can improve the health care that you, your family and your community receive.
For more information visit: www.oecd.org/health/paris
Who is carrying out this survey?
The survey is being conducted by the Australian Commission on Safety and Quality in Health Care (the Commission) and ORIMA Research (ORIMA), on behalf of the Australian Government Department of Health and Aged Care (the Department).
It is part of an international survey led by the Organisation for Economic Co-operation and Development (OECD).
The Principal Researchers are Andrew Lenihan (ORIMA), Catherine Katz (the Commission) and Vannary Sar (the Commission).
How did you get my contact details?
A list of eligible patients was generated by your GP practice.
You may have received the survey invitation directly from your GP practice or from ORIMA. ORIMA will keep your contact details private and confidential and will only communicate with you about the PaRIS survey.
ORIMA has not been given any information about your health, clinical conditions, test results or measurements.
Once the survey is over, ORIMA will remove your contact details from its records.
Please see ORIMA’s privacy policy for more information: orima.com.au/paris_survey-privacy
If you do not wish to receive reminders about this survey, please contact ORIMA via email at [email protected] or call 1800 806 950.
If you have any questions or complaints, please contact Tyler Forrester, Privacy and Ethics Manager at ORIMA (email [email protected] or telephone 03 9526 9000).
How do I take part?
You can take part by completing the survey online, or you can request a paper survey.
It should take around 20–25 minutes. Taking part in this study is voluntary – it’s your choice whether you participate, and your decision will not affect the care you receive from your GP.
If you take part, you can stop at any time. You can also skip over any questions you do not want to answer.
A friend, carer or relative can help you complete the survey, but please make sure the answers are only about your experiences.
What happens to my answers?
Your answers will be stored and analysed with answers from other people and are not linked to your name or contact details.
Your individual answers will not be shared with your GP.
De-identified survey responses will be shared with the Commission, the Department and the OECD Research group that is managing the PaRIS Survey internationally.
These responses will be analysed to identify opportunities to improve health care.
A summary of the findings will also be emailed to survey respondents following the completion of the survey.
What are the risks and benefits of participating?
This research provides you with an important opportunity to have a say about the health care you receive.
The information from this research will be used to identify opportunities to improve health care in Australia and around the world.
There are minimal risks associated with participating in this survey.
Protocols will be followed to ensure that your privacy is protected.
For more information see ORIMA’s privacy policy: orima.com.au/paris_survey-privacy
The survey includes questions about your physical and mental health, which may be sensitive topics for some people. You can skip any question you do not feel comfortable answering.
Taking part in this survey is voluntary. If any questions make you feel sad or worried, you can access support through Lifeline by calling 13 11 14 or via online chat at lifeline.org.au/crisis-chat/.
The ORIMA Research Human Research Ethics Committee has reviewed and approved this research, based on the National Statement on Ethical Conduct in Human Research (2007) (HREC reference number: 0012023).
This Statement has been developed to protect the interests of people who agree to participate in human research studies.